Problems with the Center of Excellence Model
The Center of Excellence (CoE) model is where a company creates a centralised function to provide best practices, tools, and expertise to the rest of the organisation. This approach is typically used for functions that have very specialised skill sets, such as research, design, data science, or cybersecurity. Despite its good intentions, the CoE model has consistently led to inefficiencies, bottlenecks, and slower decision-making.